Customer Experience Associate in Arnprior

Arnprior Full-Time Remote

At a Glance

Tasks: Connect with clients and provide tailored insurance and financial advice.
Company: Join RBC Insurance, a leader in the financial services industry.
Benefits: Competitive pay, flexible health benefits, and career development opportunities.
Other info: Dynamic team culture focused on collaboration and mutual success.
Why this job: Make a real impact by helping clients secure their financial futures.
Qualifications: Sales experience, strong networking skills, and a passion for client relationships.

We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance. As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP), you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions. Your drive to understand the full suite of RBC Insurance Life, Whole Life, Living Benefits, & Wealth products enables you to provide valuable solutions to your clients based on their needs.

Alongside your own prospecting and networking activity, you are fully supported by internal partners who work to help deepen your client relationships through effective opportunity spotting and honest sales practices. We're proud to promote a culture where great people and ideas are rewarded and teamwork is encouraged. When you succeed, we succeed. Join us!

What will you do?

Connect with clients through discovery to better understand their life events and offer comprehensive insurance and financial advice that aligns to their current and changing needs.
Independently prospect, develop, and grow a new book of business through targeted outreach, networking, and strategic relationship-building.
Promote a client-first mindset in a digital environment by meeting clients when it is most convenient for them.
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms.
Contribute to and be accountable for your team sales success through the achievement of your individual sales goals.
Increase your external networks by capitalizing on market opportunities and referrals from approved centers of influence.
Regularly review individual business results and adjust activities as required to meet established targets.
Deliver on RBC's vision to be among the world's most trusted and successful financial institutions.

What do you need to succeed?

Business development and prospecting skills with a goal-oriented attitude and a strong ambition to succeed.
2+ years' professional sales experience.
Ability to develop and maintain strong client relationships.
Life/A&S License (HLLQP/LLQP), or willingness to complete before the start date.
An existing network of referrals and approved centers of influence.
Post-secondary degree or equivalent.
Digital literacy using a variety of systems and tools.
Valid Canadian driver's license and own vehicle required for travelling to meet clients within a designated area.

Nice to have:

Fluent in English + other language.
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist).

What's in it for you?

A comprehensive compensation package and incentives that recognize strong performance.
Flexible health benefits that allow you to choose the level of coverage that is right for you and your family.
Employee savings, profit-sharing, and pension options to help you grow your savings and plan for future financial security.
Outstanding training programs and opportunities for career development.
RBCI software tools to boost your productivity.

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.