TD Canada Trust seeks a customer-focused banking associate in New Hamburg, Ontario, processing transactions and recommending suitable financial solutions.
This Customer Experience Associate supports TD Bank's Personal and Commercial Banking customers at the branch. You will understand customer needs, provide information and advice, and create positive interactions. The role requires accurate transactions, clear communication, discretion, and familiarity with Microsoft Office.
Key Responsibilities:
- Process deposits, withdrawals, bill payments, and other financial transactions
- Determine customer needs and recommend suitable banking solutions
- Resolve customer concerns and escalate non-standard activities
- Promote banking solutions while completing timely business processes
- Advise customers clearly on banking solutions and processes
Requirements:
- High School diploma and/or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet use
- Accurate, detail-oriented, calm, and effective communication skills
Bring customer service, transaction accuracy, and banking solution knowledge to TD Canada Trust in New Hamburg.
TD Banking Customer Experience Associate in Alma employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
