Serve TD customers in Brockville, Ontario, using accurate transaction processing and clear banking advice during 25 scheduled hours. Build trust through every interaction.
As a Customer Experience Associate at TD Canada Trust, you will process deposits, withdrawals, and bill payments. You will understand customer needs, recommend suitable banking solutions, and resolve concerns using established procedures. The position requires careful handling of confidential matters and accurate completion of business processes.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities when necessary
- Promote banking solutions while completing business processes promptly
- Connect personally with customers about banking processes
Requirements:
- High School diploma and/or one-plus years relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Calm, courteous, effective verbal and written communication
Bring accurate transaction processing, customer advice, and strong communication to TD Canada Trust customers in Brockville.
TD Banking Customer Experience Associate in Addison employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
