Product Support Coordinator - Reman - Temporary/Fulltime

Product Support Coordinator - Reman - Temporary/Fulltime

Full-Time On-site
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Product Support Coordinator - Reman - Temporary/Fulltime

Job Category: Operations & Sales Support

Requisition Number: PRODU010975

  • Full-Time

Locations

Showing 1 location

Bradford, ON L3Z0Z3, CAN

Description

Toromont Remanufacturing is seeking a Product Support Coordinator to join our team. The Product Support Coordinator is accountable for all work orders from opening to execution providing high customer service and effectively assisting with goals and objectives to support the Production team.

Pay Type

Full Time, Temporary

Temporary/fulltime: From January 04, 2027 to September 01, 2028

Compensation

$44,860 - $56,075

The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Product Support Coordinator, YOU will experience:

  • Working within one of the safest organizations in the industry where your safety and well-being are our most important priority;
  • Working for the best in class equipment dealer and with the premium Caterpillar brand
  • Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
  • Competitive total rewards including: wages, benefits, and premiums (as eligible)

In a typical day, YOU will:

  • Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont's Health and Safety Policies, Programs and initiatives
  • Process service work orders, service reports and payroll
  • Obtain Customer purchase order numbers to support WIP (work in process) processing
  • Generate standard jobs as required by Supervisors and Technicians
  • Expedite Warranty and Goodwill work orders through Warranty Departments
  • Assist in coordination and administration of Quality Assurance Documentation and AMPS.
  • Monitor WIP Reports with Supervisors and Production Planners aligned to support company objectives within the invoicing process
  • Assist other Departments with scheduling of maintenance and repairs as required

Must-haves for this role:

  • Minimum post-secondary education
  • 2+ years of experience in support/service operations position
  • Business diploma / degree would be an asset

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar TM,Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

Product Support Coordinator - Reman - Temporary/Fulltime employer: TCAT Div of Toromont Industries Ltd

At Toromont, we pride ourselves on being one of the safest organizations in the industry, where your well-being is our top priority. As a Manager, Product Management (eCommerce), you will thrive in a collaborative work culture that emphasizes continuous learning and development, with competitive rewards and flexible work schedules across Eastern Canada. Join us to be part of a family-oriented team that values your contributions and supports your growth while working with the prestigious Caterpillar brand.

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Contact Details:

TCAT Div of Toromont Industries Ltd Recruitment Team