Coordinate product support in Dartmouth through accurate work orders, invoicing, and customer communication for Toromont Cat's Service Department.
As a full-time, permanent Product Support Coordinator, you will manage work orders from opening through execution. You will monitor work in progress, process service invoices, and maintain billing requirements. The position supports department objectives while coordinating with Supervisors, Dispatch, customers, and internal teams.
Key Responsibilities:
- Monitor work in progress with Supervisors and Dispatch
- Verify service work orders and complete invoices
- Maintain current billing requirements and exception lists
- Obtain customer purchase order numbers for processing
- Support scheduling, projects, and departmental administration
Requirements:
- Vocational or college diploma in administration
- Exceptional communication and interpersonal skills
- Ability to prioritize multiple deadline-driven tasks
- Efficient time-management and proactive problem-solving skills
- Proficiency with Microsoft Word
Bring accurate coordination, customer communication, and administrative skills to Toromont Cat's Product Support team in Dartmouth.
Product Support Coordinator Dartmouth employer: TCAT Div of Toromont Industries Ltd
At Toromont, we pride ourselves on being one of the safest organizations in the industry, where your well-being is our top priority. As a Manager, Product Management (eCommerce), you will thrive in a collaborative work culture that emphasizes continuous learning and development, with competitive rewards and flexible work schedules across Eastern Canada. Join us to be part of a family-oriented team that values your contributions and supports your growth while working with the prestigious Caterpillar brand.
Contact Details:
TCAT Div of Toromont Industries Ltd Recruitment Team
