Business Process Improvement Lead in Toronto

The Business Process Improvement Lead, Manufacturing is responsible for driving process excellence, operational efficiency, and technology-enabled transformation across Tayco's manufacturing and business operations. This role promotes and sustains a culture of continuous improvement, leveraging data, technology, and structured change-management methodologies to identify, evaluate, and implement improvements. The Lead acts as a key partner to Operations, IT, and cross-functional teams to deliver measurable performance enhancements, streamline processes, and support the adoption of new systems and practices across the organization.

In this role, you will have the opportunity to work with Tayco's motivated and engaging team, enjoy Tayco's fantastic culture which has won us our Great Place to Work certification, as well as be an important part of our exciting growth plans. This posting is for an existing vacancy.

Responsibilities:

• Promote and foster a culture of continuous improvement across Tayco, encouraging innovation, efficiency, and accountability.
• Promote the adoption of industry best practices, continuous improvement frameworks, and technology-enabled solutions.
• Engage employees at all levels to build buy-in, overcome resistance, and support the successful transition to improved processes and systems.
• Support a safe, organized, and high-performing working environment for all team members.
• Identify, evaluate, and present continuous improvement opportunities related to processes, systems, and technology, including clear implementation plans and expected benefits.
• Play a key role in the design, development, and implementation of technology systems, programs, and processes to improve operational performance.
• Partner with IT and management to ensure system and technology solutions align with operational needs and best practices.
• Develop and maintain process documentation, system workflows, standard operating procedures, and training materials to support process and technology changes.
• Lead and/or facilitate cross-functional improvement initiatives and transformation projects using structured change management and facilitation methodologies.
• Provide leadership, guidance, and hands-on support throughout improvement initiatives, addressing employee questions about processes, systems, and technology.
• Lead or promote programs to sustain implemented improvements (e.g., TWI, standardized work).
• Liaise with various departments to support waste reduction, cost reduction, and productivity improvement strategies.
• Leverage data, analytics, and performance metrics from operational and business systems to support improvement initiatives and track results.
• Provide clear, concise reporting to communicate project status, outcomes, risks, and recommendations to stakeholders.
• Use problem-solving and root-cause analysis techniques to evaluate performance gaps and implement corrective actions.
• Other duties as assigned.

Required to wear PPE (safety shoes, safety glasses, and hi-visibility vest) when in the plant / warehouse.

Experience and Competencies:

• Bachelor's degree in Industrial Engineering, Business, Operations, or a related field preferred.
• Minimum of 2 years' experience in a high-volume manufacturing environment.
• Experience leading process improvement or operational excellence initiatives, with proven results.
• Experience supporting or implementing technology or system changes is an asset.
• Experience taking a project through a manufacturing launch cycle preferred.
• Strong expertise in Lean manufacturing techniques, continuous improvement methodologies, and structured problem-solving.
• Training or practical experience in change management.
• Ability to create, present, and execute project plans with measurable targets and outcomes.
• Quality control background, including root-cause analysis, is an asset.
• Strong working knowledge of Excel and Microsoft Office tools; experience with ERP/MRP systems preferred.
• Ability to produce clear documentation, training materials, reports, and presentations.
• Strong leadership abilities, capable of facilitating effective cross-functional meetings and workshops.
• Excellent verbal and written communication skills with a professional, diplomatic approach.
• Highly organized with strong time-management skills and the ability to manage multiple priorities in a fast-paced environment.
• Self-directed, confident, and decisive, with a strong work ethic and high level of personal integrity.
• Commitment to personal growth and the advancement of continuous improvement across the organization.

Working Conditions:

The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to attend and conduct presentations.