At a Glance
- Tasks: Design and implement observability solutions using Terraform and industry-leading tools.
- Company: Join Tata Consultancy Services, a diverse and inclusive tech leader.
- Benefits: Competitive salary, remote work options, and commitment to professional growth.
- Other info: Embrace a culture of diversity and accessibility in your career journey.
- Why this job: Make a real impact on system reliability and performance in a dynamic environment.
- Qualifications: 8 years of experience in observability, SRE, or DevOps roles required.
The predicted salary is between 100000 - 120000 $ per year.
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
Roles and Responsibilities:
- Design and implement observability-as-code solutions using Terraform to deploy monitoring pipelines, dashboards, and alerting strategies across distributed systems.
- Drive observability improvements leveraging industry-leading tools (Dynatrace, ELK, Splunk, PagerDuty) to achieve real-time performance insights and comprehensive system visibility.
- Instrument applications for end-to-end observability, implementing distributed tracing, metrics collection, and log aggregation across Node.js and .NET microservices and event-driven architectures.
- Troubleshoot complex incidents in production environments, diagnosing root causes across multiple service layers, databases, caches, and APIs under load using SLI/SLO frameworks.
- Investigate and resolve Azure Kubernetes Service (AKS) infrastructure, ensuring reliability and scalability of containerized workloads with deep proficiency in Terraform and Azure managed services (SQL MI, Redis, Functions, Event Grid).
- Translate business requirements into observable, resilient systems that meet defined SLI/SLOs and drive reliability improvements.
- Automate operational tasks to reduce toil and improve system resilience through infrastructure-as-code and CICD best practices.
- Lead incident response and remediation for mission-critical systems, conducting blameless postmortems and building resilience through chaos engineering and tabletop exercises.
- Collaborate cross-functionally with development, platform, and business teams to improve service availability, scalability, and operational excellence.
Skills Required:
- Must-have 8 years hands-on experience in observability, SRE, or DevOps roles with proven expertise across infrastructure and application-level reliability.
- Deep expertise in observability tooling Dynatrace, ELK, Splunk, and PagerDuty demonstrated understanding of observability principles (instrumentation, correlation IDs, SLI/SLO frameworks).
- Advanced proficiency with Azure Kubernetes Service (AKS), Terraform, and Azure.
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.
Senior Support Engineer in Toronto employer: Tata Consultancy Services
Tata Consultancy Services (TCS) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Senior Business Analyst to thrive. With a strong commitment to employee growth, TCS offers extensive training programs and opportunities to work on cutting-edge projects in the IT sector. Located in Canada, employees benefit from a diverse work environment and the chance to contribute to impactful banking solutions while enjoying a healthy work-life balance.
