SaaS Implementation Project Manager in Toronto

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada.

Position Requirements:

• 10+ years’ experience leading enterprise-scale SaaS, ERP, or CRM implementation programs in a complex, matrixed environment as a Project or Program Manager.
• Understanding of ERP/CRM cloud and SaaS architecture and connection with delivery methodology.
• Demonstrated ability to manage multimillion-dollar budgets, resource forecasts, and financial performance across portfolios.
• Proven leadership driving strategic alignment, stakeholder engagement, and customer satisfaction at the executive level.
• Depth in project governance and delivery excellence, proactive risk management, ensuring consistent adherence to scope, quality, and outcomes.
• Experience influencing pre-sales activities, partnering with Customer Relations and Solutioning teams to define scope, timelines, and value propositions.
• Strong mentoring and leadership skills, with a passion for developing high-performing delivery teams.
• Exceptional communication and executive presence, with the ability to build trust, influence decisions, and guide transformation.
• Advanced certifications in project and program management (e.g., PMP, PgMP, Agile, SAFe, Cloud certifications) preferred but not required.
• Higher education experience, familiarity with academic or administrative business processes preferred, but not required.
• Extensive experience leading higher education systems or consortiums, either within a system or consortium or in a business partnership capacity preferred but not required.

Must Have Technical/Functional Skills:

• Excellent written and spoken communication.
• Lead / Coordinated Banner SaaS implementation.

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period.