Tata Consultancy Services Canada Inc. is hiring for an Incident and Problem Management role focused on production applications in Canada. The position emphasizes leading incidents, coordinating resolutions, mentoring support teams, and delivering executive dashboards.
You will design Grafana dashboards, implement monitoring and alerting, and drive service improvements with automation. Strong stakeholder communication and ITIL expertise are essential for success in this client-facing role.
Production Support Lead — AI-Driven Incident & Observability in Ottawa employer: Tata Consultancy Services
Tata Consultancy Services (TCS) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Senior Business Analyst to thrive. With a strong commitment to employee growth, TCS offers extensive training programs and opportunities to work on cutting-edge projects in the IT sector. Located in Canada, employees benefit from a diverse work environment and the chance to contribute to impactful banking solutions while enjoying a healthy work-life balance.
