Join Tata Consultancy Services as a Senior Desktop Support Engineer, specializing in Windows, macOS, and Microsoft 365 technologies. Contribute to a diverse workforce supporting clients across Canada.
TCS is seeking a knowledgeable Desktop Support Engineer with senior-level End User Computing experience. You will leverage your expertise in Windows 10/11, macOS, and Virtual Desktop Infrastructure (VDI) while ensuring effective application support for tools like Microsoft Office 365. The role also involves infrastructure knowledge and IT service management responsibilities.
Key Responsibilities:
- Provide desktop support for Windows 10/11 and macOS
- Manage Virtual Desktop Infrastructure (VDI) solutions
- Support Microsoft Office 365 applications effectively
- Troubleshoot Wi-Fi connectivity and printing services
- Implement change management and service transition support
Requirements:
- Senior desktop support experience required
- Strong skills with SCCM/MECM and Active Directory
- Familiarity with Citrix and VMware technologies
- Expertise in endpoint security protocols
- Microsoft Modern Desktop Administrator certification preferred
Deliver essential support to enhance client experiences at TCS.
Senior Desktop Support Engineer TCS in Montréal employer: Tata Consultancy Services
Tata Consultancy Services (TCS) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Senior Business Analyst to thrive. With a strong commitment to employee growth, TCS offers extensive training programs and opportunities to work on cutting-edge projects in the IT sector. Located in Canada, employees benefit from a diverse work environment and the chance to contribute to impactful banking solutions while enjoying a healthy work-life balance.
