Senior Client Partner in Calgary

Tata Consultancy Services (TCS) is an equal opportunity employer, embracing diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation. TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years.

We are seeking a seasoned Consulting Partner to lead and expand a strategic client relationship within the Oil & Gas sector. This executive leadership role is responsible for driving account growth, strengthening C-level relationships, managing large-scale delivery portfolios, and achieving revenue, profitability, customer satisfaction, and employee engagement targets.

The successful candidate will bring 15-20 years of experience, a strong Oil & Gas industry background, and proven success managing large P&Ls, complex client engagements, and geographically distributed teams. This role requires executive presence, consultative selling capabilities, and the ability to collaborate across service lines including Infrastructure, Cybersecurity, Application Development, Managed Services, and Customer Service.

Desired Skills & Experience:

• Experience with Global Delivery Model with demonstrated knowledge of processes and methodologies.
• Ability to present at senior and executive levels.
• Strong Oil and Gas Industry domain background is desired.
• Ability to work with diverse TCS teams in various service lines, across multiple time zones.
• Ability to manage multi-cultural teams.
• Willing to travel to different client locations in Canada / US.
• Prior experience of managing a large P&L in a Leadership role is a must.

Description of Responsibilities:

• Manage and grow our business and relationship with the account.
• Onsite Account Management - building and managing client relationships at the VP and CXO level.
• Accountable for hard targets of Revenue growth, Order booking, Operating margin, Customer satisfaction, and Employee satisfaction.
• Work closely with business relationship managers (BRMs) and customer side decision makers across various service lines.
• C-Level Relationship Management with a consistent track record.
• Define the approach and set the plan to expand this account by quarterly plans.
• Manage a team of sales and delivery.
• Identifying and grooming team members into future leaders at TCS.
• Facilitating the team to present delivery successes positively to drive growth and quality of business.
• Sales management through rigorous review of Pipeline and performance against plan.
• Delivery management through scheduled engagement reviews between Customers and Delivery leaders.
• Drive demand generation strategy and execution through customer-facing teams.
• Define and execute the Account specific marketing plan for building relationships and TCS brand.
• Collaborate with other horizontals of TCS to penetrate new areas and drive growth in existing areas.
• Lead the teams in publishing and presenting proposals (proactive as well as responses to RFP/RFIs).
• Interact with Supplier relationship team from customer organization to maintain smoother flow of contracts, invoices, and payments.