At a Glance
- Tasks: Support and troubleshoot Windows 11 systems while providing top-notch service to executives.
- Company: Join TCS, a global leader in IT services with a commitment to diversity and sustainability.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and career advancement.
- Why this job: Be part of a transformative journey in tech while making a real impact.
- Qualifications: Experience with Windows 11, troubleshooting skills, and a customer-focused mindset.
The predicted salary is between 64350 - 78650 $ per year.
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS: TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting‑led, cognitive‑powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada.
Required Skill Sets:
- Strong hands‑on experience with Windows 11 administration and troubleshooting
- Laptop/desktop deployment, imaging, configuration using SCCM, Intune or equivalent tools
- Proficiency troubleshooting MS Office, O365 apps, Teams, VPN, Wi‑Fi, and end‑user applications
- VIP/Executive support with white‑glove service mindset
- Experience with device refresh cycles, data backup, and data migration (OneDrive/SharePoint)
- Ability to perform basic network troubleshooting (DNS, DHCP, switches/patching)
- Hands‑on support for data center activities (rack & stack, cabling, asset movement)
- Experience updating & closing ITSM tickets with strong documentation discipline
- Excellent communication and customer‑handling skills
- Experience with SCCM task sequences, Intune, Software deployment, and patching
- Knowledge of application packaging and enterprise imaging standards
- Windows / Hyper V clusters troubleshooting
- Transition experience – Drafting Runbook & SOP’s.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2‑week period. We invite you to continue to apply for other opportunities that match your profile.
Field Expansion Specialist in Calgary employer: Tata Consultancy Services
Tata Consultancy Services (TCS) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Senior Business Analyst to thrive. With a strong commitment to employee growth, TCS offers extensive training programs and opportunities to work on cutting-edge projects in the IT sector. Located in Canada, employees benefit from a diverse work environment and the chance to contribute to impactful banking solutions while enjoying a healthy work-life balance.
