Validate AI chatbot quality at Tata Consultancy Services using test automation, API testing, and analytical troubleshooting skills. Support reliable conversational experiences.
This Quality Engineer SDET role focuses on testing chatbots, virtual assistants, and conversational platforms. You will create test scenarios, execute regression suites, analyze conversations, and document defects. The work includes collaboration with developers, AI engineers, and content teams.
Key Responsibilities:
- Validate chatbot accuracy, relevance, completeness, and consistency
- Create test scenarios, cases, and regression suites
- Identify hallucinations, formatting issues, and knowledge gaps
- Develop chatbot validation test automation where possible
- Track defects, results, and quality metrics
Requirements:
- Demonstrated QA, SDET, or test automation experience
- Experience testing AI, LLM, GenAI, or chatbots
- Knowledge of prompt engineering concepts
- Experience with API testing and automation frameworks
- Python, Selenium, Playwright, PyTest, or similar tools
Apply quality engineering, chatbot testing, and automation expertise to strengthen AI validation at Tata Consultancy Services.
AI Chatbot Quality Engineer SDET in Toronto employer: Tata Consultancy Services Limited
Tata Consultancy Services (TCS) is an exceptional employer that champions diversity and innovation, making it a prime choice for UX designers in Toronto. With a commitment to employee growth through mentorship and continuous learning, TCS fosters a collaborative work culture that values user-centered design and cutting-edge technology. Employees benefit from being part of a globally recognized leader in AI-led technology services, ensuring meaningful contributions to transformative projects while enjoying a supportive environment.
Contact Details:
Tata Consultancy Services Limited Recruitment Team
