At a Glance
- Tasks: Manage IT hardware and software assets while providing top-notch technical support.
- Company: Join Tata Consultancy Services, a global leader in tech innovation and diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Work from the office in a dynamic environment with excellent career advancement.
- Why this job: Be part of a team transforming industries with cutting-edge AI technology.
- Qualifications: Strong communication skills and experience in asset management required.
The predicted salary is between 100000 - 120000 $ per year.
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organisations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.
Required skill set:
- Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services
- Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
- Work with vendors to conduct physical asset audit and maintain asset stock rooms
- End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
- Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
- Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
- Smart hands support for Server and Network devices
- Train the Trainer
- 100% Work from Office
- Asset inventory management (New Device Asset/Import/Physical Stocking)
- PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets
- Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
- Accessory Request Fulfillment and Unknown Device Research/Investigation
- PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
- Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
- Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
- New Hire onboarding training and orientation
- Generic Managerial Skills, If any
- ITIL Trained/Certified, Dell Certified technician, Apple Certified technician
Salary Range - CA$ 100,000 - CA$ 120,000 Per Year
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
System Administrator / Technical Engineer in Cambridge employer: Tata Consultancy Services Limited
Tata Consultancy Services (TCS) is an exceptional employer that champions diversity and innovation, making it a prime choice for UX designers in Toronto. With a commitment to employee growth through mentorship and continuous learning, TCS fosters a collaborative work culture that values user-centered design and cutting-edge technology. Employees benefit from being part of a globally recognized leader in AI-led technology services, ensuring meaningful contributions to transformative projects while enjoying a supportive environment.
Contact Details:
Tata Consultancy Services Limited Recruitment Team
