Senior Business Architect in Toronto

The Office of the Registrar General in Ontario is responsible for the issuance of registrations and certificates for vital events (birth, marriage, and death). The vision is to modernize vital event management in Ontario and optimize operations to deliver service excellence and meet the needs of people. By leveraging advanced technology and ensuring integrated and data-secure processes, vital event management and services will be seamless, efficient, and resilient for Ontarians.

The Business Architect embedded within the service transformation team will play a pivotal role in the strategic design and optimization of business processes, particularly in the context of replacing the major case management solutions for the Vital Events registry. This role will provide the architectural vision and business alignment needed to ensure that the transition to new systems is seamless, cost-effective, and aligned with long-term goals for consolidating or retiring outdated peripheral applications.

By aligning system capabilities with business goals, the architect will help optimize processes and improve service delivery across the Vital Events portfolio.

Role Description: The Business Architect will lead efforts to analyze and redesign business processes related to Vital Events, focusing on system consolidation and streamlining. They will work closely with the Portfolio Manager, Product Managers, IT architects, and other stakeholders to ensure that the replacement of case management solutions aligns with the organizational goals of efficiency, user-centric design, and minimizing redundancies across systems.

By evaluating the current state of the Vital Events applications, the Business Architect will recommend strategies for consolidating or retiring applications that no longer serve their purpose, ensuring that new systems are scalable, secure, and aligned with government standards. The architect will also engage in stakeholder management to ensure that all business needs are understood, documented, and accounted for in the design decisions. This will help reduce duplication, integrate data flows effectively, and create a seamless experience across various product lines within the Vital Events portfolio.

Analyzes government information pertinent to business architecture, consults with appropriate government contacts on specific business architecture elements, and conducts focus group workshops. Develops and maintains business capabilities of the enterprise in line with the corporate strategy as well as contributing to the business strategy and plans. Develops/revises business architecture artefacts as part of the Enterprise Information Architecture (EIA) Federated Framework and ensures that these are vertically integrated. Models business at enterprise and/or core business levels.

This also includes:

• Design of capability models and related architectural solutions of business tasks, mapping capability functionality to the internal and external resources.
• Developing business transformation plans jointly with senior business management.
• Handling business solutions to the delivery and operational business functions of the company.
• Developing and maintaining architectural governance and controls over implementation.

For each step of the business transformation plan, business architects contribute to the development of a blueprint of the enterprise in order to promote a common understanding of the organization and alignment of strategic objectives with tactical demands.

General Skills:

• Knowledge and experience with a wide range of methods, techniques, and tools for business architecture such as business functional modeling, service lifecycle modeling, business event modeling, business process mapping, value chain analysis, and other related disciplines.
• Successfully completed business architectures in government settings or similar complex, multi-project/multi-client organizations.
• Good understanding of diverse business environments, especially government environments, and a good understanding of the business drivers in these environments.
• Proven ability to identify and analyze business requirements.
• Knowledge and experience of information technology providing the ability to integrate and identify IT-enabled opportunities to solve business pressures/needs.
• Business and Information Management & IT strategic and operational planning and performance management practices, especially as they apply to the public sector environment.
• Excellent communication, facilitation, negotiation, consensus building, and problem-solving skills.
• Demonstrated commitment and proven ability with effective stakeholder management.
• Experience as a business architect, who has successfully modeled the business at the enterprise and/or core business levels for medium to large organizations.
• Experience in developing enterprise architecture deliverables/artefacts (e.g., models).
• Knowledge of Zachman Framework including business/information/application/technology/security architectures.
• Experience utilizing techniques and strategies to elicit, identify, validate, analyze, model, and document Business Architecture.
• Experience completing business architectures in government settings or similar complex, multi-project/multi-client organizations.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
• Experience/knowledge with Salesforce, Microsoft tools including Visio, Excel, Word etc.
• Service Design Release phases (Pre-discovery, Discovery, Alpha, Beta, Live).
• Supporting Digital Service standard Alpha phase, ensuring what is being designed and tested with users can actually be built.
• Developing Epics, Features, and User Stories.
• Develop and Manage Product Backlog.

Desirable Skills:

• Experience in developing enterprise architecture deliverables (e.g., models) based on Ontario Government Enterprise Architecture processes and practice.
• Knowledge and understanding of Information Management principles, concepts, policies, and practices.
• Planning and implementation of information management strategy.
• Experience translating business requirements into technical and functional requirements.
• Proven experience and expertise with the development of Business Architecture for an acquired solution.
• Experience utilizing techniques and strategies to elicit, identify, validate, analyze, model, and document Business Architecture.
• Demonstrated experience participating in business systems requirements analysis and solution design activities.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

Skills Experience and Skill Set Requirements:

• Business Architecture Experience 20%: Core - Total 10 years IT experience with minimum 5 years Business Architect Experience completing Business Architecture for OPS and/or related large organizations. Total IT experience of at least 10 years, out of which 5 years doing Business Architecture on large complex projects. Successfully completed business architectures at the enterprise and/or core business levels for governments or large organizations.
• Development of Business Architecture Artifacts 20%: Proven ability in designing optimized future versions of business areas. Proven ability in horizontal business integration. Development of Program Area(s) Business Architecture and corresponding Business Architecture Documentation (BAD) according to OPS standards and industry best practices.
• Business Architecture Design 30%: Demonstrated knowledge and experience with Services modeling, Business Function Modeling, Business Process Modeling, proficient use of BPMN, Value Chain Analysis, Business Outcomes, Performance Measures and KPIs definition, Strategic, Legislative and Technology alignment.
• Business Architecture alignment 10%: Ability to develop Business Architectures that align with acquired solutions/services and existing strategic IT Products.
• Communication and Interpersonal Skills 15%: Excellent communication, concept visualization, facilitation, stakeholder management, negotiation, consensus building, and problem-solving skills. Experience collaborating with executives and senior management.
• Zachman and OPS Standards 5%: Knowledge of Zachman Framework. Experience in developing business architectures using Ontario Government Enterprise Architecture methodologies and GO-ITS standards.