Sr. Manager Logistics in Calgary

Our client, an established organization with a complex multi-location distribution network, is seeking a Senior Manager of Logistics to lead the continued development of its logistics and customer fulfillment strategy. This senior leadership position will focus on building a more sophisticated, scalable and technology-enabled logistics network supporting multiple distribution and customer fulfillment channels.

The Senior Manager of Logistics will help refine the long-term logistics strategy and take ownership of turning that strategy into an executable operating model. This is not simply a role maintaining an established transportation function. It is an opportunity to build, improve and implement how products move through a complex network and ultimately reach the customer.

The Role

• Lead the development and execution of logistics strategy supporting multi-location distribution and direct-to-customer fulfillment.
• Design and optimize a multi-node transportation and distribution network across a geographically dispersed customer base.
• Develop scalable customer fulfillment strategies that leverage existing locations, distribution infrastructure, transportation assets and third-party partners.
• Establish the operating models, business rules and service standards required to deliver products efficiently and cost effectively to customers.
• Evaluate network capacity, routing, service levels, cost-to-serve and transportation requirements to identify opportunities for improvement.
• Lead transportation technology optimization, including the continued development of TMS capabilities, route planning, load optimization, visibility, reporting and analytics.
• Identify opportunities to improve logistics planning through additional technology, automation and analytical tools.
• Lead carrier and third-party logistics strategy, including selection, performance management, contract negotiations and relationship management.
• Build scalable processes that support organizational growth, seasonal demand and changing customer fulfillment requirements.
• Develop and monitor logistics KPIs focused on service, cost, capacity, efficiency and customer experience.
• Lead continuous improvement initiatives using data, root-cause analysis and process redesign.
• Provide leadership to an established logistics team while developing the structure and capabilities required to support future growth.
• Partner closely with Distribution, Inventory Management, Operations, Finance and other internal stakeholders.
• Support logistics risk management, regulatory requirements and cross-border/import-export activities where required.

The Ideal Candidate

• This opportunity will appeal to an experienced logistics leader who has moved beyond simply operating within an established network and has had meaningful involvement in building, redesigning or transforming one.
• You bring a combination of strategic thinking and operational credibility.
• You understand how product moves through a complex distribution network, but you also understand the customer experience at the end of that network and how transportation, technology, service expectations and cost must work together.
• You are comfortable taking an evolving strategy, challenging and refining it where necessary, and then creating the processes, systems and team capabilities required to make it work.
• 7+ years of progressive logistics, transportation or supply chain experience.
• 3–5+ years of leadership experience with responsibility for teams and strategic initiatives.
• Demonstrated experience designing, transforming or significantly improving a multi-location logistics or distribution network.
• Strong experience with direct-to-customer, B2B customer fulfillment or final-mile delivery models.
• Experience supporting retail, branch or multi-location distribution environments.
• A strong understanding of transportation network design, routing, carrier strategy and cost-to-serve.
• Experience implementing, optimizing or working closely with Transportation Management Systems and other logistics technology.
• Strong analytical capabilities and experience using data to drive network and operational decisions.
• Experience with automation, process improvement and continuous improvement initiatives.
• Strong commercial judgment with the ability to balance customer service expectations against logistics cost and operational complexity.
• Experience working across multiple business functions and influencing senior stakeholders.
• A Bachelor's degree in Supply Chain, Logistics, Business, Engineering or a related discipline. Advanced education or professional supply chain certification is an asset.
• Ability to travel approximately 25–30%.