Senior Manager, VAS Product Innovation & Delivery Operations in Toronto

The opportunity: Our client, a commercial real estate technology organization, is seeking a strategic and highly organized Senior Manager, VAS Product Innovation & Delivery Operations who thrives at the intersection of business, product, and technology. You will act as the operational bridge between Valuation Advisory Services, Product, and Engineering, translating business priorities into clear requirements and ensuring they move through the delivery lifecycle with structure, visibility, and momentum.

You will help the organization move from individual, knowledge-dependent ways of working toward a more scalable and repeatable operating model for bringing new capabilities from business needs through delivery. You will bring discipline to intake, backlog management, governance, delivery tracking, testing, release readiness, and adoption while partnering closely with business leaders, subject matter experts, and Product Managers.

This is a high-visibility opportunity to shape how the organization identifies, prioritizes, delivers, and learns from new capabilities supporting commercial real estate valuation and insights. This is a full-time, permanent hybrid position based in Toronto, Ontario.

Why this role:

• Shape how innovation gets delivered. You will have a direct hand in building the operating model that connects business priorities with Product and Engineering execution.
• Own a high-visibility operating mandate. You will sit at the intersection of senior business leaders, subject matter experts, Product, and Engineering, with visibility across the full delivery lifecycle.
• Build something that scales. You will help turn fragmented knowledge, informal processes, and individual ways of working into a more consistent operating model.

You will:

• Create a reliable source of truth. Work with VAS business leaders, subject matter experts, and the VAS Product Council to understand priorities and translate business needs into clear, structured requirements.
• Strengthen backlog and delivery readiness. Partner closely with Product Managers to maintain and refine the product backlog, supporting prioritization, identifying dependencies, and ensuring requirements are ready for sprint planning and delivery.
• Create momentum through governance. Establish a predictable rhythm for governance meetings, working sessions, prioritization forums, and sprint demos.
• Coordinate delivery and release readiness. Track progress across VAS, Product, Engineering, and other teams, providing leadership with clear visibility into delivery status, risks, issues, decisions, and dependencies.
• Drive adoption and close the feedback loop. Help prepare business users for new capabilities and coordinate post-release feedback to understand what is working.
• Build a scalable operating model. Identify opportunities to simplify, standardize, and automate how VAS operates.

You bring:

• The experience. Worked in product operations, product delivery, business analysis, program management, or a related role.
• The product and delivery skills. Know how to turn business needs into clear requirements, user stories, acceptance criteria, or implementation plans.
• The ability to connect business and technology. Work effectively with business leaders, subject matter experts, Product Managers, and technical teams.
• The organizational skills. Bring structure and clarity to complex work.
• The critical thinking. Be curious and resourceful, with the judgment to look beyond the immediate request.
• The improvement mindset. Look for ways to make complex work easier to understand, execute, and scale.
• The industry and tools. Experience with commercial real estate, valuation, or a related environment would help you ramp up quickly but is not required.

Compensation: Base Salary: $115,000 - $135,000. Actual compensation will be based on experience, skills, location, and other relevant factors.

We encourage applications from candidates who reflect the diversity of the communities we serve, particularly individuals from Black, Indigenous, and racialized communities, persons with disabilities, 2SLGBTQIA+ individuals, and those with lived experience.

If you have 70% of the qualifications we are looking for, we encourage you to apply to express your interest.

What you can expect from the interview process:

• A virtual interview with a Talent Advisor to discuss your interest in the role and to learn more about the organization.
• An in-person interview with the VP, Strategy & Operations focused on your experience.
• A virtual panel interview with key stakeholders from VAS and Product.

Should you require accommodation in any aspect of the selection process, please contact us at careers@talentminded.ca, and we will be happy to help.