Business Development Manager – Vancouver

The AI-powered OS for beauty, wellness and self-care. Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide, Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

Role Overview: Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business. Reporting directly to the Head of Sales (North America), and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact. OTE: $100,000 - $115,000

What you will be doing:

• KPIs: Consistently achieve sales targets
• Outreach: Calling key decision-makers using phone, email & social touches with the goal of bringing on new business (there may be some in-person meetings as appropriate)
• Selling: Present, promote and sell products and services through product demos to prospective and existing partners
• Sales Cycle: Managing the entire sales process from prospecting to close
• Partnering: Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their needs and business objectives
• Collaboration: Work closely with other departments to ensure a seamless partner experience
• Market Trends: Provide feedback about ongoing trends in the industry
• Leads: Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
• Business Partnering: Serve as a lead point of contact for partners on all commercial activities

This list is not exhaustive and there may be other activities you are required to deliver. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.

What we are looking for:

• Experience: Minimum 2 years of solid B2B sales with a track record of success
• Industry: SaaS, online marketplaces, or payment platforms is highly desirable
• Relationship Building: You are a true hunter and relationship builder
• Organised: You can multitask, prioritise and manage time effectively
• Curiosity: You are naturally curious and have a desire to continually grow and develop

Added bonus:

• Bi-lingual: Fluency in English and another language
• Beauty & Wellness: Experience within the beauty and wellness industry

At Fresha, we value passion and potential as much as specific skills. We believe in fostering growth and providing the support needed for you to excel in your role.

Interview process:

• Screen Call: Video-call with a member from the Talent Team (30m)
• Skills & Experience: Video/In-person interview with Head of Sales (North America) (45m)
• Culture Fit: Video-call with the General Manager (30m)
• Presentation: Interview with Head of Sales (North America) and sales team member (60m)

We aim to finalize the entire interview process and deliver feedback within 2 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.

Inclusive workforce: At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.