Warehouse Manager in Vancouver

Compensation Range

$75,000 - $95,000 base salary subject to experience.

• Purpose
• Ability to work early morning (4am), evenings, weekends as per business need is a must

Responsibilities

• Warehouse Operations Leadership
• Direct and coordinate all warehouse operations across day and night shifts, including order selection, loading, staging, replenishment, and shipment execution.
• Ensure accuracy, quality, and efficiency of order selection and loading activities, including oversight of special loading requirements.
• Monitor staffing levels, workflow, and schedules to meet service, productivity, and cost targets across all shifts.
• Partner with Production, Transportation, and other departments to ensure timely and accurate delivery of products to customers.
• Analyze operational performance, identify root causes of errors (e. g., mis-picks, mis-shipments, damages), and implement corrective and preventive actions.
• Drive continuous improvement initiatives to enhance productivity, accuracy, and customer service.
• Inventory Management & Controls
• Establish, enforce, and continuously improve inventory control processes to maintain accurate system and physical inventory.
• Ensure effective labeling, barcoding, cycle counts, and reconciliation processes.
• Investigate inventory discrepancies, approve adjustments within authority, and ensure proper documentation and audit trails.
• Ensure FIFO/FEFO compliance to prevent spoilage, obsolescence, and shrink.
• Oversee the verification and processing of returned goods, coordinating disposition with Quality, Sales, and Finance.
• Ensure damaged, expired, or obsolete inventory is properly segregated, documented, and dispositioned per SOPs.
• People Leadership & Performance Management
• Lead, coach, and develop warehouse team members across all shifts to build a high-performing, engaged warehouse team.
• Establish clear performance goals and accountability aligned with business objectives and shifting operational demands.
• Support hiring, onboarding, scheduling, performance coaching, and succession planning.
• Oversee performance evaluations and ensure timely, consistent, and meaningful feedback.
• Address employee relations issues and grievances in partnership with Human Resources.
• Ensure accuracy and approval of timecards, scheduling, and attendance records for direct reports.
• Safety, Food Safety & Compliance
• Ensure compliance with all company policies, SOPs, and regulatory requirements, including Sysco’s Food Safety Program.
• Support the Food Safety Program Manager to maintain compliance with third-party certifications and customer requirements.
• Champion Environmental, Health & Safety (EHS) programs by modeling safe behaviors and holding leaders and associates accountable.
• Proactively identify safety risks, support incident investigations, and drive corrective actions.
• Promote an inclusive, respectful, and safety-focused work environment across all shifts.
• Cross-Functional Collaboration & Communication
• Communicate company vision, goals, expectations, and performance results clearly and consistently to leaders and associates.
• Maintain strong alignment with the Director of Operations on priorities, decisions, and operational performance.
• Serve as a key point of contact for internal stakeholders related to warehouse operations.
• Ensure consistency of processes, standards, and expectations across day and night shifts.
• Additional Responsibilities
• Lead warehouse-wide projects and change initiatives, including process improvements and system implementations.
• Maintain regular visibility on the warehouse floor across shifts while balancing operational planning and administrative responsibilities.
• Provide coverage and leadership presence across shifts as required, including nights, weekends, and inventory counts.
• Perform other duties as assigned.

Qualifications

• Required
• Minimum of

4 years of progressive leadership experience in warehouse, distribution, or logistics operations, including experience leading front-line employees, Lead Hands, and other members of the warehouse team.

• Demonstrated ability to manage multi-shift operations and drive consistency, accountability, and performance.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Flexibility to work across shifts, including nights and weekends as needed to support PM staff and for inventory counts.
• Preferred
• Post‑secondary education in Supply Chain, Logistics, Business, or a related field.
• Experience in food distribution, cold storage, or other regulated environments.
• Proven track record of driving safety, food safety, and continuous improvement initiatives.

Skills

• Leadership & Management: Strong leadership and mentorship skills with the ability to motivate, guide, and develop a high-performing team.
• Communication & Interpersonal Skills: Excellent written and verbal communication and interpersonal skills.
• Problem-solving: Strong analytical and problem-solving skills with the ability to identify and resolve operational challenges.
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