Inside Sales Consultant in Regina

Role Responsibilities

• Articulate and demonstrate the Sysco value proposition to engage and onboard new customers to Sysco products, services, and promotions.
• Increase customer share of wallet and improve sales mix.
• Mandatory use of CRM tool (Sysco 360) as customer relationship management and pipeline management, as well as communication and measurement tool.
• Manage an effective combination of order management channels, including Phone, Email, and eCommerce (50% minimum for eCommerce) of all customer order management.
• Develop account portfolio, and retain customer accounts to achieve profitable sales growth within assigned territory.
• Problem solving to resolve customer issues and ensure a positive customer experience.
• Evaluate customer business needs and analyze market trends to develop customer centric product and service solutions.
• Be informed of market conditions, product innovations, and competitors' products, and sales; share information with customers as part of value-added services provided.
• Take a proactive approach to owning learning/development and actively participate in large group, district and specialized training and programs to sharpen consultative selling skills and product knowledge.
• Credit and Accounts Receivables management.
• This position typically works traditional business hours, but the hours may vary per position based on customer needs. May be required to work additional hours as required.
• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Perform other duties as assigned.

Qualifications

• Experience in sales or an equivalent in the food service industry preferred, but not required.
• Completion of post-secondary education or equivalent experience.
• Strong communication and customer service skills; ability to effectively communicate with internal and external teams.
• Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data.
• Proactive, self-directed, with the ability to structure a weekly schedule to be successful.
• Intermediate proficiency with Microsoft Office Suite and eCommerce concepts.
• Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time.
• Flexible work schedule, including Sundays and holidays.
• Valid driver’s license with access to a vehicle may be required as there will be some local ad-hoc travel.

Certifications

Education

• Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree.

Experience

• Experience in sales or an equivalent in the food service industry preferred but not required.

Physical Demands

• Requires driving to customer accounts.