Elevate customer experience strategy as Sysco's Customer Experience Manager. Drive analytical leadership and shape long-term CX initiatives with your expertise and innovation.
As the Customer Experience Manager at Sysco, you'll be at the forefront of strategic development and analytics. This role demands an individual with exceptional analytical skills and a deep understanding of CX principles. You will influence executive decision-making, mentor talent, and lead cross-functional projects to enhance customer loyalty.
Key Responsibilities: • Develop and refine analytical frameworks for CX processes • Drive innovation in customer experience and identify trends • Present analyses and recommendations to executive leadership • Mentor analysts and foster analytical culture • Collaborate across departments on CX initiatives
Requirements: • 7+ years of relevant experience in customer experience • Proficient in SQL, R, Python, and Tableau • Exceptional communication and data visualization skills • Strong project management and organizational abilities • Bachelor’s degree or equivalent experience
Make a significant impact on Sysco’s customer experience and drive meaningful change with your analytical prowess. #J-18808-Ljbffr
Customer Experience Manager at Sysco in Edmonton employer: Sysco (Canada)
Sysco is an exceptional employer that prioritizes operational excellence and employee development within a dynamic work environment. With a strong focus on continuous improvement and safety, employees are empowered to lead high-performing teams while collaborating across functions to achieve strategic goals. Located in a vibrant region, Sysco offers competitive benefits, a commitment to professional growth, and the opportunity to make a meaningful impact in the food service industry.
