Support Front Office platforms with SQL troubleshooting and Linux diagnostics at Synechron in a flexible hybrid position based in Mississauga, Ontario. Restore production services across critical trading workflows.
As an experienced Application Support Analyst, you will provide L1/L2 support for deal capture, trade booking, lifecycle processing, and portfolio credit analytics. The work combines incident triage, ITIL processes, ServiceNow, and stakeholder communication. You will investigate application and data issues while coordinating with engineering and infrastructure teams.
Key Responsibilities:
- Provide L1/L2 support for Front Office production platforms
- Triage incidents, assess impact, and coordinate escalations
- Troubleshoot trade booking and lifecycle processing issues
- Investigate analytics breaks, data refreshes, and feed failures
- Monitor batch processing and manage recovery actions
Requirements:
- Experience supporting applications within financial services
- Knowledge of Front Office or capital markets workflows
- Strong SQL skills for reconciliation and issue analysis
- Working knowledge of Linux or Unix troubleshooting
- Experience with ITIL, ServiceNow, Jira, and Confluence
Apply your application support, SQL, Linux, and capital markets expertise to stabilize Synechron's Front Office platforms.
Application Support Analyst Front Office in Mississauga employer: Synechron Canada ULC_CANADA Company
Synechron Canada ULC is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for Senior Enterprise Architects to thrive. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to work on cutting-edge AI, Data, and Cloud projects in a vibrant Canadian tech hub. Join us to be part of a dynamic team that values your expertise and encourages meaningful contributions to transformative client solutions.
Contact Details:
Synechron Canada ULC_CANADA Company Recruitment Team