Overview
Are you someone who is knowledgeable and passionate about ecommerce? Do you like to work in a dynamic environment where your work has a direct impact on real businesses? Are you an organized leader, who thrives working in a fast paced environment where you have a high amount of autonomy and trust? If that sounds like you, we’re looking for a Shopify Project Manager at Symmetry Commerce to support our team for a temporary 3 month contract! Who are we?
Symmetry Commerce is a small Canadian company founded by two former Shopify employees. Io (CCO) and Mike (CEO) worked with 100s of ecommerce businesses looking to set up new experiences on Shopify. After years of working for Shopify they decided it was time to get closer to businesses and started the Shopify agency Symmetry Commerce. Symmetry Commerce has one goal: Make Shopify better for everyone. We work with businesses that need to migrate their ecommerce storefront to Shopify or improve their current experience on Shopify. At Symmetry Commerce we offer an array of services such as: New Shopify store setup Shopify store migration Theme design, development and configuration App development and integration design Custom technology development Shopify consultations and support What do we need help with?
We’ve been growing the number of projects we take on and are looking for someone with experience driving projects with many stakeholders across the finish line, on time and on budget. Some of the responsibilities of the role include: Identify client needs and create actionable goals Own the project timeline as you plan and track deliverables to ensure obligations to our clients are met or exceeded Work with cross-functional teams including Development, Client Stakeholders, Designers, Technology partners and leadership to coordinate smooth delivery of projects Manage out of scope client requests and communicate impact on project timeline and budget. Lead client communication through various channels (email, slack, Monday) Prepare meeting agendas for internal and external meetings, lead discussion and communicate/assign action items Monitor cross project teams and identify opportunities for collaboration and support Provide ad-hoc Shopify technical and product guidance to clients Provide ecommerce expertise through sharing Shopify best practices and industry trends Build relationships at multiple levels within a client’s organization to fully understand their business and the merchant’s approach to commerce innovation Opportunistically grow projects and address unmet needs post launch Document client challenges and solutions, and provide context to influence internal teams and improve delivery of future projects What skills and experience do we need?
A history of managing high value web projects and delivering them on time Experience successfully managing cross functional projects and teams, particularly in ecommerce, software development and deployment Knowledge of the basics of ecommerce, web design and development to support the gathering of requirements and building out tasks for the team. Experience engaging with technical and non-technical merchant stakeholders to capture requirements and desired outcomes, while managing expectations Ability to manage project budgets and provide financial insights to project stakeholders Resource allocation and planning expertise Exceptional writing and confident verbal presentation skills to lead communications with clients and all levels of leadership You take a consultative approach and apply flexible discovery techniques Proven ability to build client relationships and establish yourself as a trusted advisor who prioritizes the merchant experience Masterful organizational skills, particularly when it comes to tracking details and communicating with teams across a variety of projects within a portfolio What experience is an asset, but not required?
Experience in Agile and Scrum methodologies; PMP or PMI-ACP certification (or similar) Experience with Monday (project management platform) Experience working in an agency environment Experience with Shopify Why work with us?
We foster a strong, team focused culture where we try to have fun doing great work for clients. We’re a small company that’s growing fast and with that, our people and their careers will grow fast as well. So if you’re looking for: Getting exposure to all sorts of companies (from guinea pig cages to tomb stones to roller skates) A non-corporate environment where all great ideas are put into practice A remote working environment with lots of opportunities for support and connection Having a real impact on real businesses An opportunity to grow your career Solving unique ecommerce challenges Flexible working hours Then you’ll want to apply to be Symmetry Commerce’s next:
Shopify Project Manager - 3 month contract position
This is a remote position, but you must be based in Canada The salary offered will be based on the length and relevance of the candidate's work history and the skills developed through their professional experience
#J-18808-Ljbffr
