At a Glance
- Tasks: Lead desktop infrastructure reliability and resolve complex incidents in a hybrid environment.
- Company: Join a forward-thinking enterprise with a focus on innovation and collaboration.
- Benefits: Enjoy flexible work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with no mandatory office days and a chance to shape technology roadmaps.
- Why this job: Make a real impact by enhancing desktop infrastructure and coaching future tech leaders.
- Qualifications: 10+ years in desktop infrastructure with expertise in Microsoft Intune and Microsoft 365.
The predicted salary is between 103500 - 126500 $ per year.
Lead desktop infrastructure reliability with Microsoft Intune and Microsoft 365 expertise in a hybrid environment with no mandatory office days. Provide tier 3 support and attend purpose-driven meetings when required. This Desktop Infrastructure Engineer maintains hardware, software, applications, and platforms across a large enterprise desktop environment. The role handles complex incidents, infrastructure changes, security compliance, and project delivery. It also supports technology roadmaps and coaches junior EUC team members.
Key Responsibilities:
- Resolve third-level desktop hardware and software incidents
- Determine root causes and develop service-restoring workarounds
- Maintain infrastructure, applications, capacity, and platform performance
- Act as desktop subject matter expert on complex projects
- Coach junior EUC team members through challenging tickets
Requirements:
- Post-secondary diploma, degree, or equivalent education and experience
- 10+ years managing desktop infrastructure in large enterprises
- Expertise administering Microsoft Intune and Microsoft 365 services
- Experience with SharePoint Online, Active Directory, Entra ID, and Group Policy
- PowerShell, networking, troubleshooting, security, and compliance experience
- Apply desktop engineering expertise across Microsoft platforms, enterprise infrastructure, complex support, security compliance, and technical coaching responsibilities.
Senior Desktop Infrastructure Engineer in Mississauga employer: Symcor
At Symcor, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Quality Assurance Analyst 2, you'll benefit from flexible hybrid work arrangements, opportunities for professional growth through mentorship, and a commitment to continuous improvement in quality assurance practices. Our supportive environment encourages you to develop your skills while contributing to meaningful projects that enhance business functionality and client satisfaction.
