UX/UI Designer in Toronto

We are seeking an experienced UX/UI Designer to create effective, user-friendly, and visually appealing digital experiences. The role focuses on user-centred design, research, prototyping, testing, and continuous iteration across web and mobile applications. The successful candidate will work closely with business stakeholders, developers, QA specialists, and other cross-functional team members to translate user needs into intuitive interfaces and digital experiences. The position requires strong hands-on UX/UI capabilities, experience leading UX activities and workshops, and the ability to manage end-to-end user research. This is an onsite position requiring 5 days onsite.

Key Responsibilities

• Create effective, user-friendly, and visually appealing interfaces.
• Design overall product functionality to deliver a strong user experience and continuously iterate designs based on user testing.
• Design user interfaces for digital displays, publications, media, and other creative materials as required.
• Apply a user-centred design approach and rapidly test and iterate designs.
• Conceive and conduct user research, interviews, and surveys.
• Translate research findings into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes.

General Skills | 55%

• Relevant experience creating GUI designs based on user interaction and performance.
• Experience as a UX Designer, Interactive Designer, UI Designer, or similar role designing web and mobile applications.
• Ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
• Experience managing end-to-end user research, from recruiting through synthesis.
• Proficiency with design and prototyping tools.
• Thorough understanding of the limitations and appropriate use of web development technologies.
• Experience designing online programs with an emphasis on the emotional aspects of human experience.
• Experience conceiving and conducting user research, interviews, and surveys and translating findings into sitemaps, user flows, user journey maps, wireframes, mockups, and prototypes that lead to intuitive user experiences.
• Experience designing overall product functionality and iterating based on user testing.
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces.
• Experience researching, conceiving, sketching, prototyping, and user-testing experiences for digital products across a wide range of devices and interfaces.
• Experience identifying design problems and devising elegant solutions.
• Experience making strategic design and user-experience decisions related to core and new functions and features.
• Experience gathering user feedback to configure existing interfaces.
• Team-oriented approach with a track record of meeting deadlines, managing competing priorities, and managing stakeholder relationships.
• Experience with Figma, Canva, and similar tools.

Communication Skills | 30%

• Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
• Skilled at communicating design concepts and development processes clearly to diverse stakeholders.
• Demonstrated effectiveness working with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve shared project goals.
• Demonstrated experience working collaboratively with team members at different organizational levels.
• Knowledge of accessibility testing.
• Ability to work with the Ontario Design System.
• Knowledge of digital service standards.
• Experience addressing complex design challenges, particularly involving legacy systems and nuanced stakeholder/approval relationships.
• Ability to design with accessibility in mind and meet WCAG 2.1 AA requirements.

Prior Public Service Experience | 5%

• Public-sector experience is considered an asset.

Must-Have Qualifications

• Relevant experience creating GUI designs based on user interaction and performance.
• Experience as a UX Designer, Interactive Designer, UI Designer, or similar role designing web and mobile applications.
• Ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
• Experience with Figma, Canva, and similar tools.
• Demonstrated effectiveness working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.

Nice-to-Have Qualifications

• Prior OPS/public-sector experience.
• Experience with Ontario service design.

About Symbiotic Digital. Symbiotic Digital provides the IT Experts you need that solve problems and get things done. We serve customers in two ways: Digital Experts: IT Consulting expertise. Recruitment: Find The Right People You Need. Serving IT & Business leaders, Symbiotic Digital provides a business system that enables us to provide the Expert Technical staff needed to solve challenging business and IT problems. We are a 100% Indigenous owned company.