Elevate customer experiences as the Lead Lounge Agent at Aspire International Lounge, YUL. If you are passionate about hospitality and excel in a dynamic airport environment, Swissport wants you.
In this supervisory role, you will manage lounge operations and ensure high service standards. The ideal candidate will oversee check-in processes, maintain buffet supplies, and respond to guest requests. You will coordinate daily activities and guide Lounge Agents to uphold a welcoming atmosphere for all travelers.
Key Responsibilities:
- Provide exceptional customer service in the lounge
- Greet guests and highlight lounge amenities
- Verify guest eligibility for lounge access
- Coordinate daily activities for efficient operations
- Monitor and restock inventory as needed
Requirements:
- High School diploma or GED required
- Available 40 hours weekly; flexible with shifts
- Strong French and English communication skills
- Relevant customer service experience is essential
- Ability to stand for long periods during shifts
Ensure guests have a memorable start to their journey at Swissport's Aspire Lounge in YUL.
Lead Lounge Agent at Aspire YUL in Dorval employer: Swissport
Swissport is an exceptional employer in the aviation industry, offering a vibrant work culture that prioritizes teamwork and values-driven performance. Located in Montreal, QC, our hybrid work model allows for flexibility while providing comprehensive benefits such as group insurance, a retirement plan, and wellness programs. We are dedicated to fostering employee growth and inclusivity, ensuring that every team member feels valued and empowered to contribute to our mission of enhancing customer experiences in aviation.
