Drive airport cargo performance through team leadership, KPI analysis, and operational compliance while meeting customer service expectations. Swissport requires French and English communication skills.
This manager oversees cargo service handling and operational performance in line with established procedures, policies, and brand values. Responsibilities include coaching employees, reviewing profitability, supporting audits, and maintaining accurate compliance documentation. The position also addresses workplace safety and service quality.
Key Responsibilities:
- Manage cargo teams and operational performance goals
- Analyze P&L statements and address variances
- Oversee health, safety, and incident processes
- Maintain ISO 9001, 45001, and 14001 compliance
- Track quality standards and improve workflows
Requirements:
- At least five years of relevant industry experience
- Fluency in French and English communication
- Eligibility to work in Canada
- Strong ownership, reliability, and accountability
- Ability to work in inclement weather
Bring cargo leadership, financial monitoring, ISO compliance, and safety management skills to Swissport airport operations.
Airport Cargo Operations Leader in Dorval employer: Swissport
Swissport is an exceptional employer in the aviation industry, offering a vibrant work culture that prioritizes teamwork and values-driven performance. Located in Montreal, QC, our hybrid work model allows for flexibility while providing comprehensive benefits such as group insurance, a retirement plan, and wellness programs. We are dedicated to fostering employee growth and inclusivity, ensuring that every team member feels valued and empowered to contribute to our mission of enhancing customer experiences in aviation.
