Elevate customer experiences as the Lead Lounge Agent at Aspire International Lounge, YUL. If you are passionate about hospitality and excel in a dynamic airport environment, Swissport wants you.
In this supervisory role, you will manage lounge operations and ensure high service standards. The ideal candidate will oversee check-in processes, maintain buffet supplies, and respond to guest requests. You will coordinate daily activities and guide Lounge Agents to uphold a welcoming atmosphere for all travelers.
Key Responsibilities:
- Provide exceptional customer service in the lounge
- Greet guests and highlight lounge amenities
- Verify guest eligibility for lounge access
- Coordinate daily activities for efficient operations
- Monitor and restock inventory as needed
Requirements:
- High School diploma or GED required
- Available 40 hours weekly; flexible with shifts
- Strong French and English communication skills
- Relevant customer service experience is essential
- Ability to stand for long periods during shifts
Ensure guests have a memorable start to their journey at Swissport's Aspire Lounge in YUL.
Lead Lounge Agent at Aspire YUL in Dorval employer: Swissport International AG
Swissport Canada Inc. is an exceptional employer that prioritizes employee growth and development within a collaborative and inclusive work culture. Located in Montreal, our team enjoys a dynamic environment where they can contribute to meaningful environmental initiatives while receiving comprehensive training and support. With a commitment to diversity and equal opportunity, we empower our employees to thrive and make a positive impact in the aviation industry.
Contact Details:
Swissport International AG Recruitment Team
