Lead front of house operations with a focus on guest experience, dining room management, and service excellence in a restaurant setting.
As Manager, Guest Experience, you will oversee daily dining room management and help deliver the Perfect Guest Experience. You will support Brand standards, Standards and Controls, and Recipe principles. Coaching associates and leading shifts are central to this position.
Key Responsibilities:
- Oversee day-to-day management of the dining room
- Ensure Benchmark Restaurant operating standards are followed
- Create the Perfect Guest Experience consistently
- Develop and coach associates
- Support and implement Standards and Controls
Requirements:
- Previous Front of House Management experience
- Ability to run front of house effectively
- Ability to lead shifts meeting Brand standards
- Passion for people and service excellence
- Availability for days, evenings, weekends, and holidays
Bring front of house leadership, associate coaching, and service excellence to every guest experience through Recipe's restaurant standards.
Front of House Experience Manager in Ottawa employer: Swiss Chalet
Swiss Chalet is an exceptional employer that fosters a vibrant work culture focused on hospitality and teamwork. With flexible scheduling, a generous employee discount, and ample opportunities for growth and career advancement within one of Canada's most iconic restaurant groups, employees can thrive in a supportive environment that values diversity and inclusion. Join us to be part of a close-knit team where your passion for food and service can truly shine.
