Museum Education Coordinator in Swift Current

The City of Swift Current is inviting applications for a permanent, full-time Museum

Education Coordinator within the Community Services Division.

Reporting to the Director of Corporate Services, the successful candidate will develop, promote, and deliver museum tours and programs for schools, community groups, and other interested audiences.

The position also supports gift shop sales, admissions, registrations, visitor statistics, and reception desk operations.

ABOUT THIS POSITION

This role is well suited to an energetic, organized individual who enjoys public-facing work and takes pride in creating a positive visitor experience.

The Museum team helps ensure the facility is welcoming, safe, and well supported while providing courteous, accurate, and timely service to residents, visitors, volunteers, and community partners.

• KEY ACCOUNTABILITIES
• Provide professional, courteous, and responsive service to visitors, volunteers, community partners, and staff.
• Develop, promote, and deliver engaging educational programs and tours for schools and community groups.
• Prepare grant applications and complete required follow-up activities.
• Communicate effectively and professionally with staff, community groups, children, media representatives, and members of the public.
• Adapt to changing needs and take initiative in responding to community priorities.
• Work independently and collaboratively with staff, management, and community partners.
• Share accurate information about Museum exhibits, programs, services, tourism resources, and community amenities.
• Be able to support front-desk operations, including visitor reception, telephone and online inquiries, program registrations, gift shop sales, and routine cash handling.
• Collect and maintain visitor statistics, facility records, files, forms, and other routine administrative information.
• Assist with Museum programs, special events, and facility operations as directed.
• Conduct gallery patrols and help maintain a clean, safe, organized, and welcoming environment.
• Prepare routine correspondence, forms, and reports with accuracy and professionalism.
• Use sound judgement to respond to routine questions, sensitive situations, and competing priorities in accordance with established policies and procedures.
• Work independently while remaining responsive to team priorities, operational needs, and direction from the Museum Manager.
• Learn and use Xplor Recreation and other applicable systems to support registrations, payments, records, and visitor service functions.

QUALIFICATIONS

• Education background and/or a background in Museum Studies.
• Previous experience in customer service, tourism, recreation, retail, hospitality, or front-desk operations is considered an asset.
• Strong interpersonal, organizational, and communication skills, with the ability to provide clear and professional service in person, online, and by telephone.
• Ability to manage multiple priorities, follow oral and written instructions, and complete routine administrative tasks with accuracy and attention to detail.
• Comfort using computers, standard office equipment, and Windows-based applications; experience with registration or point-of-sale systems is an asset.
• Ability to work independently and collaboratively while maintaining professionalism, tact, and confidentiality.
• A satisfactory vulnerable sector check is required upon hire.
• Respect in the Workplace certification is required.
• A valid Class 5 driver’s licence is required.
• Availability to work evenings, weekends, and Saturday afternoons as scheduled is required.
• HOURS OF WORK
• Monday to Friday 7:45 a. m. to 4:30 p. m.
• May need to work the occasional evening or weekend
• WHY JOIN THE CITY OF SWIFT CURRENT

Working for the City of Swift Current means contributing to public services that support community well-being, safety, connection, and quality of life.

The Community Services Department delivers programs, facilities, and experiences that connect residents and visitors with recreation, culture, tourism, and local history.

To learn more, visit www. swiftcurrent. ca.

Thank you for your interest in our employment opportunity. Only candidates selected to move forward in the recruitment process will be contacted.

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