Coordinate e-commerce operations and retail activities while monitoring online orders, website performance, and inventory across customer channels. This primarily office-based role supports digital and boutique execution.
As an E-Commerce and Retail Operations Coordinator, you will support daily operations across online and physical channels. You will work with boutiques, customer service, warehouse partners, HQ, and cross-functional teams. Your responsibilities include order flow, website updates, fulfillment, inventory, reporting, and process improvement.
Key Responsibilities:
- Monitor online order flow and website performance
- Support website testing and implementation of updates
- Coordinate boutique transfers, replenishment, and cycle counts
- Monitor fulfillment, returns, deliveries, and inventory levels
- Prepare recurring reports and support business initiatives
Requirements:
- Ability to work primarily in an office-based computer environment
- Ability to manage digital documentation and detailed paperwork
- Ability to lift, push, pull, and hold boxes and fixtures
- Availability for 40 hours weekly as a full-time employee
- Availability for occasional additional hours during peak periods
Support e-commerce coordination, website operations, fulfillment, inventory, and reporting across online and retail channels.
E-Commerce Operations Coordinator in Toronto employer: Swatch Group
Swatch Group Laval is an exceptional employer that fosters a dynamic work culture focused on teamwork and customer satisfaction. Employees benefit from comprehensive training programs and opportunities for professional growth, all while working in a vibrant retail environment that encourages creativity and innovation. With a commitment to excellence and a supportive atmosphere, Swatch Group Laval stands out as a rewarding place to build a career in retail management.
