Ramp Agent in Québec

Department: Ground Operations

Our Company Promise: We are committed to providing our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Pay & Benefits:

• Pay of $20.63 per hour, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position.
• Opportunities for overtime and shift premiums.
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too).
• Southwest will help fund your Retirement Savings Plan, which includes a dollar-for-dollar 401(k) Company match contribution up to 10% of your eligible earnings.
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan - when Southwest profits, you profit.
• Competitive health insurance for you and your eligible dependents.
• Health plan coverage options that start from the first day of employment.

Looking for a role where you'll be at the heart of every successful departure? Ramp Agents at Southwest work outside to guide planes, move bags and cargo, help with de-icing planes during cold weather, and help keep our operation running smoothly. It's a busy, hands-on job where working together helps flights leave on time. Whether you're an aviation pro or just starting to learn about the industry, you'll gain valuable experience and learn new things in this role - all while helping Southwest run safely and on schedule.

Additional details:

• This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process.
• New Hires will complete 4-6 weeks of training, consisting of 8-hours of classroom or on-the-job training over 5 days each week.
• After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime.
• This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.
• Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Duties and Responsibilities:

• Provide friendly service to and maintain positive relationships with all internal and external Customers.
• Work in a cooperative spirit to ensure the success of our Company.
• Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals.
• Load, unload, service, guide, and direct Company Aircraft.
• Receive and record Customer baggage, air freight, mail and company materials as required.
• Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan.
• Pick up, deliver, and transport cargo and baggage to and from aircraft and prepare records in connection with these responsibilities.