Svitla Systems Inc. is seeking a Senior Genesys Systems Engineer for a full-time role in Canada/USA. You will drive the Genesys contact center platform as the SME and administrator, building robust integrations with Salesforce and delivering scalable, multi-channel routing.
You will collaborate with stakeholders to translate business needs into technical designs, troubleshoot complex incidents, and optimize performance for customers and agents across voice, SMS, and email channels.
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Senior Genesys Systems Engineer - Remote/Hybrid employer: Svitla Systems, Inc.
At Svitla Systems, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our Full Stack Engineers to thrive. With a focus on professional growth, we offer access to cutting-edge technologies and collaborative projects that enhance your skills while working in a flexible environment. Join us in a location that values innovation and teamwork, where your contributions will make a meaningful impact on our diverse client base.
