Serve members through complex banking support and product sales as a Member Service Representative III at Sunrise. Provide branch-based service under general supervision.
This senior member service position supports account opening, deposits, investments, and daily banking processes. You will assist with complex financial situations, connect members with loans and accounting, and guide junior representatives when needed. The role also supports branch administration, cash handling, and specialized registered products.
Key Responsibilities:
- Open new memberships, including estate accounts
- Promote registered products, broker deposits, and services
- Coordinate member needs with credit union departments
- Reconcile accounts and transmit cheques for settlement
- Process deposits, withdrawals, and cash transactions
Requirements:
- Minimum Grade 12 education
- Three years of cash experience or equivalent combination
- Post-secondary education preferred
- Proven credit union or financial institution experience preferred
- Ability to provide technical guidance to junior representatives
Bring banking knowledge, cash-handling accuracy, and member service expertise to Sunrise as a Member Service Representative III.
Senior Credit Union Member Representative employer: Sunrise Credit Union
Sunrise Credit Union offers a supportive work environment that fosters professional growth and development. Employees benefit from a culture of risk awareness and integrity, with opportunities to lead in various aspects of risk management. The organization emphasizes compliance and member protection, ensuring a stable and rewarding career path.
