Cash balancing and member service define this Sunrise position, supporting accurate transactions, account reconciliation, and responsive financial assistance.
As a Member Service Representative II, you will respond to member inquiries and reconcile discrepancies in records and accounts. You will process cash, cheques, transfers, payments, and other branch transactions. The position also includes accounting functions, Salesforce updates, and support for online banking setup.
Key Responsibilities:
- Maintain cash custody, limits, security, and daily reconciliation
- Process deposits, cheque cashing, withdrawals, transfers, and payments
- Resolve complex inquiries, stop payments, holds, and cheque certifications
- Update member interactions and records using Salesforce
- Promote credit union products and make appropriate referrals
Requirements:
- Post-secondary education preferred
- Three years of cash experience or equivalent education and experience
- Ability to verify signatures, endorsements, amounts, and account coverage
- Ability to assist with online banking and security guidance
- Ability to protect vault, treasury, depository, or ATM combinations
Apply cash control, reconciliation, Salesforce, and member service skills as a Sunrise Member Service Representative II.
Member Services Cash Representative in Deloraine employer: Sunrise Credit Union
Sunrise Credit Union offers a supportive work environment that fosters professional growth and development. Employees benefit from a culture of risk awareness and integrity, with opportunities to lead in various aspects of risk management. The organization emphasizes compliance and member protection, ensuring a stable and rewarding career path.
