Monitor pLTE, Wi-Fi, and wired networks as a Network Analyst at Suncor's Base Plant Mine in Fort McMurray, Alberta. Support connectivity availability and performance from the Industrial Network Operations Center.
This Network Analyst supports Suncor's multi-tiered network operations team. The work covers network monitoring, incident troubleshooting, SIM management, and lifecycle checks across industrial operational technology environments. Collaboration includes Tier 1-3 analysts, field support teams, and vendors.
Key Responsibilities:
- Monitor network health and alarms across pLTE, Wi-Fi, and wired infrastructure
- Triage, troubleshoot, and resolve incidents and service requests
- Administer SIM cards, including provisioning and activation
- Conduct health checks and lifecycle monitoring for network components
- Escalate complex issues to analysts or vendors when needed
Requirements:
- Three or more years in network operations or IT infrastructure support
- Familiarity with ITIL service management practices
- Experience with pLTE, Wi-Fi, SIM management, and ServiceNow
- Experience in industrial or operational technology environments
- Knowledge of Nokia, Cisco, or Rajant network systems
Apply network monitoring, troubleshooting, and wireless technology experience to support Suncor connectivity services in Fort McMurray.
Network Operations Analyst Fort McMurray employer: Suncor Energy
Suncor is an exceptional employer that values the expertise and contributions of its employees, particularly in the Senior Pensions Specialist role based in Calgary. With a strong focus on employee growth, Suncor fosters a collaborative work culture where you can build meaningful relationships across departments while ensuring compliance with Canadian regulations. The company offers competitive benefits and opportunities for professional development, making it a rewarding place to advance your career in pension management.
