Coordinate Rogers Business wireline deliveries in Montreal using Salesforce, IP technology, and strong customer communication skills. This is an onsite corporate role.
The Customer Delivery Specialist manages business customer orders and leads standard project deployments. You will coordinate wireline solutions, IP technology, SIP, and Managed Wi-Fi onboarding. The work supports delivery milestones, sales, and customer service across Rogers Business lines.
Key Responsibilities:
- Validate Clean Order Package requests through Salesforce
- Coordinate internal and external resources for delivery requirements
- Facilitate status meetings and oversee project milestones
- Communicate firm installation dates with customers
- Coordinate field technicians and billing activation closure
Requirements:
- Two or more years in telecommunications, preferably business to business
- Knowledge of Rogers Business services, products, and procedures
- Knowledge of Ethernet, IP, SIP, MPLS, and Wi-Fi
- Proficiency with CBS, Salesforce TOM, and unified desktop
- Related post-secondary technology or telecommunications education
Apply customer delivery coordination, telecommunications knowledge, and analytical problem-solving skills to Rogers Business wireline projects in Montreal.
Customer Delivery Specialist Wireline in Montréal employer: Sun Life
Sun Life is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Product Owner to thrive. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work alongside talented professionals in a hybrid environment that promotes work-life balance. Located in a vibrant city, Sun Life offers unique advantages such as competitive benefits and a commitment to enhancing the digital experience for Advisors and Firms, ensuring your contributions are meaningful and impactful.
