Customer Development Associate Job Description
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. The Customer Development Associate (CDA) will support Sobey's. The CDA will liaise with cross-functional internal teams to ensure the timely and successful delivery of solutions according to customer needs. In addition, the CDA will gain experience and exposure to business development by managing regional accounts and pursuing new business opportunities. About You In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.
Job responsibilities
- Develop a trusted relationship with key stakeholders, accounts and executive sponsors
- Maintain and enhance open communication channels with internal departments and customers where applicable
- Provide timely response to team requests and correspondence with a flexible, results-based approach to resolving issues and determining next steps
- Ensure the successful delivery of solutions according to customer needs and objectives
- Inventory and trade investment forecasting for assigned customers
- Clearly communicate the progress of projects and initiatives to internal and external stakeholders
- Identify opportunities for process and sales improvements and collaborate with others (as necessary) to execute
- Operate as the lead point of contact for assigned regional customers
- Contribute, when required, in situations, projects, and activities not included in other principal accountabilities to assist in the accomplishment of business objectives
- Contribute to the achievement of business and personal objectives by seeking and responding to performance and development feedback
Qualifications
- Bachelor’s degree
- No required sales experience needed
- Self-motivated, takes initiative and learns business applications quickly
- Proven ability to manage multiple projects at once, paying strict attention to detail and adhering to deadlines
- Strong organizational and time management skills
- Ability to communicate, present and influence effectively
- Ability to problem solve and develop creative solutions
- Analytical thought process and proficiency with Microsoft Office Suite
- Excellent verbal and written communication skills
Preferred:
- Experience in sales or CPG
Required skills/competencies: Led by Purpose. Driven by You.
Total Benefits We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you. Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see Canada | My K-C Benefits Flex That Works at Kimberly-Clark We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value. And finally, the fine print…. For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise.
We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of local policies. Employment is subject to verification of pre-screening tests which may include drug screening, background check, and DMV check. Veterans and members of the Reserve and Guard are highly encouraged to apply. Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion.
Salary
#LI-Hybrid Salary Range: 70,600 – 83,400 CAD
At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to Canada locations only.
Location and Working Hours
Primary Location Mississauga Office Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time
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