Testing Analyst in Toronto

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Reporting to the Scrum Master and working alongside an agile marketing team within the Client Experience Office, the Business Testing Specialist is responsible for providing professional and structured testing services which embrace innovative tools and techniques, while enhancing marketing deliverables to exceed client expectations.

What will you do?

• Execute testing and validation of marketing campaigns through our secure website, mobile app, email and call centre channels for both the test and production environments.
• Translate requirements into testing data needs from various application source systems.
• Update test data attributes in the appropriate database using SQL statements.
• Deliver quality testing artifacts and activities in the Agile pod, including estimates, test scenarios, test cases, test execution/validation, defect management and reporting, and test reports.
• Search or mine for test data in the application source systems.
• Provide support with issue resolution when problems arise either in the test or production environment.
• Create and maintain regression models and training documentation.
• Partner with Sun Life’s TCoE (Testing Center of Excellence) to ensure alignment of practices and guidelines.

What do you need to succeed?

• 3 years of test lead experience on small to medium projects in multi-web browser test environments and multi-mobile device testing for apps.
• Knowledge and experience in database and data mining using simple SQL statements, and data models.
• Experience with digital deployment tools such as SAS and Adobe Campaign.
• Familiar with the creation and execution of test cases (regression, web, email etc.).
• Strong and proactive communication and collaboration skills.
• Ability to adapt to competing demands, frequent change, delays or unexpected events with a natural sense of urgency and drive to reach goals with high efficiency.
• Experience with Jira and Wrike.

What will be nice to have?

• Knowledge and experience in Agile methodologies.
• Knowledge and experience in mobile testing tools such as Mobile Center or equivalent.
• CSTE certification or plans to work towards a designation.

What’s in it for you?

• We’re honored to be recognized as a 2025 Best Workplaces in Canada by Great Place to Work® Canada.
• Flexible work environment.
• Friendly, collaborative and inclusive culture.
• An environment of continuous learning and improvement.
• Being part of our journey in developing the next greatest digital experience.

Pay and Benefits

Salary Range: 65,000 - 98,000

Job Category: Business Analysis - Process

Posting End Date: 30/10/2026

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.

We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant.

As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future with an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.