Coach disability case managers at Sun Life while applying analytical judgment and case management expertise in a hybrid work model. Support client-focused decisions across Canada and worldwide.
As a Case Management Consultant in Group Disability, you will strengthen case management practices and address challenging cases. You will support workload prioritization, portfolio management, forecasting, and continuous improvement. Your work will also contribute to learning and development across the team.
Key Responsibilities:
- Coach disability case managers on client-focused case management
- Support workload management, prioritization, and challenging cases
- Strengthen portfolio management, forecasting, tools, and approaches
- Collaborate with trainers and Practice Excellence partners
- Identify process improvements and share relevant learnings
Requirements:
- Three to five years of disability case management experience
- Experience with short-term and long-term disability cases
- University degree or completed college diploma
- Bilingual French and English communication, oral and written
- Analytical, organizational, empathetic, and problem-solving skills
Bring disability management experience, coaching ability, and sound judgment to strengthen client-focused practices at Sun Life.
Disability Case Management Consultant in Montréal employer: Sun Life Financial
At Sun Life, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture. With a commitment to employee growth, our unique Sabbatical Program and Care Days ensure that you can balance your professional and personal life while making a meaningful impact in the lives of our Clients. Located in vibrant areas like Waterloo King and Toronto York, you'll collaborate with passionate colleagues and inspiring leaders who are dedicated to helping you reach your full potential.
