At a Glance
- Tasks: Support public safety by managing emergency communications and dispatching services.
- Company: Join Strathcona County, a vital part of Alberta's public safety team.
- Benefits: Gain valuable experience in a high-stakes environment with career advancement opportunities.
- Other info: Work under pressure and develop critical decision-making abilities.
- Why this job: Make a real difference in your community while honing your communication skills.
- Qualifications: Post-secondary education and four years of related experience required.
The predicted salary is between 49500 - 60500 $ per year.
Use emergency communications expertise to support public safety as an Emergency Telecommunications Operator with Strathcona County in Alberta.
Assess calls, gather information, and dispatch services calmly.
This position provides front-line support during emergency and non-emergency events.
You will handle 911 and other telephone lines, monitor police communications, and direct clients toward appropriate resources.
The work also includes dispatching services, processing inquiries, and maintaining accurate records.
Key Responsibilities
- Answer 911, complaint, administrative, and enforcement telephone lines
- Gather, distribute, and monitor radio and telephone communications
- Provide advice and direction to appropriate resources
- Receive, dispatch, and prepare files for complaints
- Monitor officer status and building security cameras
Requirements
- Post-secondary education or Emergency Communications and Response certificate
- Four years of related experience, preferably in policing
- Proficiency with RCMP systems including PROS, CPIC, and ROADS
- Strong verbal, written, interpersonal, and decision-making skills
- Ability to obtain RCMP Enhanced Reliability Security Clearance
Support Strathcona County public safety through emergency dispatch, accurate information handling, and focused communication under stressful conditions.
Emergency Dispatch Communications Operator in Sherwood Park employer: Strathcona County
Strathcona County is an exceptional employer that prioritizes community engagement and employee well-being. With a competitive salary, comprehensive benefits, and a strong commitment to professional development, employees can thrive in a supportive environment that values integrity, respect, and safety. Join us in making a meaningful impact in the Greater Edmonton area while enjoying a healthy work-life balance and opportunities for growth.
