Customer service and order management expertise define this opportunity within an established global organization. Manage inquiries, orders, shipments, and customer updates accurately.
This customer service specialist supports accurate, timely order fulfillment while building customer relationships. The work combines communication, organization, problem-solving, and Microsoft Excel proficiency. Experience with ERP or MRP systems is an asset, while relevant post-secondary education is requested.
Key Responsibilities:
- Manage customer inquiries through phone and email
- Process and monitor orders using internal business systems
- Coordinate delivery schedules with internal teams
- Prepare quotations and communicate pricing information
- Track shipments and update customers proactively
Requirements:
- One to two or more years' customer service experience
- Strong communication, organizational, and problem-solving skills
- Proficiency with Microsoft Office, particularly Excel
- Experience with ERP or MRP systems is an asset
- Relevant post-secondary education
Apply customer service, order management, Excel, and communication skills while supporting customers across an international organization.
Customer Service Order Specialist in Toronto employer: Strategy Recruitment Group
At Strategy Recruitment Group, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Located in Ontario, we offer competitive benefits, ample opportunities for professional growth, and a commitment to employee development, making it an ideal environment for those looking to make a meaningful impact in finance and accounting.
Contact Details:
Strategy Recruitment Group Recruitment Team
