Packaging account management meets customer service in this on-site, permanent role. Use manufacturing knowledge to guide projects from inquiry through delivery.
An experienced Customer Service/Account Manager connects customers with manufacturing operations. You will manage quotations, artwork, production workflows, approvals, shipping, and delivery while coordinating with Sales, Estimating, Prepress, Production, Purchasing, and Shipping. The role supports accurate communication, timely execution, and customer relationships.
Key Responsibilities:
- Serve as primary contact for assigned packaging customers
- Manage projects from order entry through final delivery
- Prepare quotations, purchase orders, and sales orders
- Coordinate artwork, proofs, approvals, and production requirements
- Monitor schedules and resolve quality, timing, or cost issues
Requirements:
- Three to five-plus years in print or packaging customer service
- Strong understanding of packaging manufacturing processes
- Knowledge of production workflows and manufacturing lead times
- Excellent organizational, communication, and time-management skills
- Comfort with ERP/MIS systems and Microsoft Office
Apply packaging manufacturing expertise, customer communication, and project coordination skills as an Account Manager.
Packaging Account Manager Customer Service in Mississauga employer: Stoakley-Stewart Consultants Ltd.
As a leading player in the print industry, we pride ourselves on fostering a dynamic work environment that prioritizes team leadership and operational excellence. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that our team members thrive in their roles while contributing to a culture of safety and efficiency. Located in a vibrant area, we offer a unique blend of professional challenges and community engagement, making us an exceptional employer for those seeking meaningful and rewarding careers.
Contact Details:
Stoakley-Stewart Consultants Ltd. Recruitment Team
