At a Glance
- Tasks: Lead customer journey strategies and create personalized experiences using data and technology.
- Company: Join Stingray, a vibrant company in Montreal focused on customer engagement.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Collaborate with diverse teams and explore AI for smarter engagement.
- Why this job: Make a real impact by enhancing customer loyalty through innovative marketing strategies.
- Qualifications: 2-4 years of CRM marketing experience and strong communication skills.
The predicted salary is between 62100 - 75900 $ per year.
Join Stingray as a Customer Journey Specialist, focusing on lifecycle marketing strategies.
Combine data and technology to create personalized customer experiences that foster loyalty and growth.
In this role, you will lead the strategy and execution of customer journeys at Stingray, leveraging your expertise in Salesforce Marketing Cloud.
Your ability to translate data insights into engaging experiences will drive retention and enhance customer interactions.
You’ll collaborate with various teams to enhance marketing technology and identify automation opportunities in AI.
Key
Responsibilities
- Develop and implement customer lifecycle strategy end-to-end
- Oversee the execution of journeys using marketing automation tools
- Explore AI capabilities for smarter customer engagement
- Create business cases to guide investment decisions
- Manage cross-team dependencies effectively
Requirements
- 2-4 years of CRM marketing experience with platform knowledge
- Understanding of SQL and automation workflows
- Proven ability to communicate and work cross-functionally
- Strong organizational and project management skills
- Bilingual in English and French, with excellent communication
Utilize your marketing expertise to elevate customer engagement at Stingray, located in vibrant Montreal. #J-18808-Ljbffr
Stingray Customer Journey Specialist in Montréal employer: Stingray
Stingray is an exceptional employer that fosters a vibrant and collaborative work culture in the heart of Kelowna, BC. As a Promotions & Events Coordinator, you'll enjoy opportunities for professional growth while working alongside passionate individuals dedicated to creating memorable marketing experiences. With a focus on innovation and teamwork, Stingray offers a supportive environment where your contributions are valued and recognized.
