At a Glance
- Tasks: Lead daily store operations and motivate staff to achieve sales targets.
- Company: Join a dynamic team in the heavy equipment rental industry.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Fast-paced environment with a focus on teamwork and safety.
- Why this job: Make a real impact by driving sales and enhancing customer experiences.
- Qualifications: 2-5 years of management experience and strong leadership skills required.
The predicted salary is between 62100 - 75900 $ per year.
How you'll contribute
As Hub Manager, you will manage the daily operations of a store with over $10M in annual revenues.
Delivering exceptional service to all customers and serving as leadership to staff, you will maximize revenue and control costs by:
- Demonstrate initiative and motivate staff to ensure sales/budget targets are met and that everyone is using the We CARE model for customer service excellence.
- Hold employees accountable for daily activities, business and personal objectives as well as use of PPE and health and safety at the store.
- Address employee and customer concerns and maximizes their engagement.
- Provide written and verbal communication to staff, peers, senior management, and customers, including fostering an environment of open and professional communication by listening and actioning all requests.
- Ensure compliance of policies and all relevant government legislation.
- Accountable for the employee life cycle form hiring to departure including development, coaching, performance and employee relations.
- Lead staff development activities as part of succession and personal development planning to increase selling ability and growth potential.
- Oversee and ensure that sales/revenue targets are set and achieved. Has a strong understanding of the market including understanding competitors and local initiatives.
- Develop and use tools and metrics to analyze and report on status of the business.
- Develop programs and initiatives to maximize results.
- Drives in-store merchandising initiatives. This includes pricing, inventory control, product placement, etc.
- Develop and achieve annual budgets. Authorize all expenditures, approves invoices, ensures daily cash deposits and controls petty cash.
- Maintain all inventory control documents to preserve the integrity of the Rental Management computer system.
- Ensure all store documentation, invoices and system information are accurate.
- Monitor disputes, monthly billing, over-due accounts, invoicing, etc.
- Oversee daily COMPASS to ensure completion.
- Adhere to and enforce all Company safety standards, SOPs, policies and practices surrounding Health & Safety with all staff and visitors to the site.
What we're looking for
- Minimum 2-5 years' experience in a Management or Leadership role, preferably within heavy equipment rental, construction, home improvement, or related industries
- Post-Secondary Diploma or Degree preferred
- Valid G-Class Driver's License with clean abstract.
- MS Office Suite experience and advanced computer literacy
- Strong leadership, organization, and communication skills
- Exceptional interpersonal, decision making, and problem-solving skills with a focus on quality and safety
- Able to multi-task and work effectively in a fast-paced team environment
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Hub Manager in Vaughan employer: Stephenson's Rental Services
At Stephenson’s, we pride ourselves on being an exceptional employer that prioritizes safety and employee growth. Our Portable Power Repair Technicians enjoy a collaborative work culture where they can enhance their skills through hands-on experience and training, all while contributing to a reliable fleet that powers our customers' success. Located in a supportive environment, we offer competitive benefits and a commitment to maintaining high-quality standards, ensuring every team member feels valued and empowered in their role.
Contact Details:
Stephenson's Rental Services Recruitment Team
