At a Glance
- Tasks: Support branch operations with cash balancing and member assistance across various channels.
- Company: Join SECU, a trusted credit union focused on member satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic work environment with a focus on teamwork and member service.
- Why this job: Make a difference in members' lives while developing valuable skills.
- Qualifications: High school diploma and strong communication skills required.
The predicted salary is between 29700 - 36300 $ per year.
Support SECU branch operations with cash balancing, account services, and member assistance across in-person, phone, and digital channels.
As a Member Services Representative, you will manage daily branch services while explaining products and answering general questions.
Responsibilities include account origination, cash box management, transaction processing, records, and coordination with other departments.
You will follow Credit Union policies and regulatory requirements.
Key Responsibilities
- Serve members courteously through every available service channel
- Balance vaults, automated teller machines, dispensers, and coin sorters
- Evaluate mobile and automated teller machine check deposits
- Prepare cash deliveries, shipments, records, and daily documents
- Operate drive-through windows and answer member service calls
Requirements
- High school diploma or GED equivalent required
- Ability to develop member confidence, respect, and trust
- Active listening and strong communication abilities
- Excellent balancing record without recent gross violations or exceptions
- Regular attendance and punctuality are mandatory
Apply your balancing accuracy, branch knowledge, and professional communication to member-facing services at SECU.
Secu Branch Operations Representative in Oxford employer: State Employees' Credit Union
State Employees' Credit Union offers a supportive work environment that emphasizes the credit union philosophy of 'People Helping People.' Employees benefit from opportunities to develop member relationships and enhance their skills in financial services. The organization values professional growth and provides a stable career path for its team members.
Contact Details:
State Employees' Credit Union Recruitment Team
