Lead strategic customer success for SPS Commerce using executive relationship management and cloud-based supply chain expertise. This hybrid role requires regular office presence. The Customer Success Executive serves as a strategic consultant and ongoing account team leader. You will manage customer relationships, understand account opportunities, and connect SPS Commerce products with business value. The position supports enterprise, multiproduct accounts and works across organizational levels. Key Responsibilities:
Develop executive relationships and lead customer discussions Monitor trading partner onboarding, additions, and adoption Align plans with customer business goals and objectives Ensure on-time delivery against sales contracts Lead customer and SPS change management Requirements:
Ten years related experience with a Bachelor's degree Six years related experience with a Master's degree Executive-level alignment and relationship-building success Excellent organizational and communication skills Complex analysis, strategy, and action planning experience Use executive engagement, product knowledge, and account leadership to advance customer value at SPS Commerce.
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Strategic Customer Success Executive in Toronto employer: StartupNWA
Walmart Canada is an exceptional employer that prioritizes employee growth and development, offering comprehensive training programs and a supportive work culture. Located in Maple, ON, our distribution centre fosters a positive and inclusive environment where team leaders can thrive while ensuring operational excellence. With competitive pay and a commitment to employee well-being, we empower our associates to achieve their best in a dynamic and rewarding workplace.
