Lead scheduled Starbucks shifts through customer service, partner direction, and quality beverage execution in a clean, comfortable store environment.
As a Shift Supervisor, you assist the store manager with operations while directing partners and delegating tasks. You support prompt service, customer connections, product quality, and Starbucks standards. The work requires retail or restaurant customer service experience, communication, and interpersonal skills.
Key Responsibilities:
- Execute store operations during scheduled shifts
- Deploy partners and delegate shift tasks
- Deliver legendary customer service and discover customer needs
- Maintain beverage, food, cleanliness, and presentation standards
- Coach partners and communicate performance feedback
Requirements:
- Customer service experience in retail or restaurant environments
- Ability to direct the work of others
- Ability to learn quickly
- Effective oral communication and strong interpersonal skills
- Ability to work as part of a team
Use customer service, partner leadership, and operational skills to deliver the Starbucks Experience during scheduled shifts.
Starbucks Shift Supervisor Customer Service in Cambridge employer: Starbucks Corp.
At Starbucks, we pride ourselves on being an exceptional employer that fosters a culture of connection and belonging. Our baristas enjoy a vibrant work environment where they can develop their skills, build lasting relationships, and make a positive impact in their community. With competitive pay, flexible scheduling, and comprehensive benefits including tuition reimbursement and health coverage, we empower our partners to thrive both personally and professionally.
