At a Glance
- Tasks: Deliver top-notch customer service and enhance engagement in print and services.
- Company: Join a dynamic retail environment focused on teamwork and customer satisfaction.
- Benefits: Enjoy discounts, flexible benefits, and opportunities for learning and development.
- Other info: Transparent hiring process with opportunities for recognition and career advancement.
- Why this job: Be part of a team that values your input and helps you grow.
- Qualifications: Retail experience preferred; strong communication and teamwork skills are a must.
The predicted salary is between 24300 - 29700 $ per year.
- Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
- Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
- Collaborate with store leaders to set and achieve sales and margin goals.
- Perform in-store print production.
- Maintain Health & Safety, Asset Protection, and Privacy Policies.
Job Description
- Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
- Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
- Collaborate with store leaders to set and achieve sales and margin goals.
- Perform in-store print production.
- Maintain Health & Safety, Asset Protection, and Privacy Policies.
- Specifically, you will
- Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
- Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
- Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter.
- Ensure machines are always stocked with paper, toners, and supplies.
Catalogue all print orders according to company standards, accurately handling and binning orders.
Prioritize orders into appropriate service paths.
- Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers.
Ensure accurate inventory control by following company protocols.
- Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.
- Some Of What You Need
- 3 months to 1 year of prior retail experience (preferred).
- Strong customer service and communication skills.
- Ability to work collaboratively in a team environment.
- Some Of What You Will Get
- Associate Discount
- Flexible Benefit Plans
- Group RRSP Program
- Learning and Development Programs
- Associate Recognition Programs
About Us
We value transparency in our hiring processes.
Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions.
This posting is for an existing vacancy.
Sales Associate – Print & Services in North Bay employer: Staples
Tendance est un employeur exceptionnel qui valorise l'innovation et l'engagement des employés. En tant que Leader en Communication Interne B2B, vous bénéficierez d'une culture de travail collaborative et dynamique, avec des opportunités de croissance professionnelle continue. Situé au cœur de l'environnement stimulant de Bureau en Gros/Staples Canada, vous aurez la chance de contribuer à des initiatives significatives tout en développant des relations solides avec les parties prenantes.
