At a Glance
- Tasks: Lead retail operations, inspire teams, and drive customer-first initiatives.
- Company: Join Staples Canada, a dynamic and inclusive workplace.
- Benefits: Enjoy discounts, health benefits, competitive PTO, and performance bonuses.
- Other info: Relocation package available; embrace growth and learning opportunities.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: 3-5 years in retail management with a focus on sales and service.
The predicted salary is between 63000 - 77000 $ per year.
We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model, inspire a customer-first mentality, and foster a culture of continuous improvement. Your leadership will be pivotal in achieving business and financial results, developing talent, and enhancing customer experiences.
Specifically, you will:
- Drive Operational and Sales Excellence: Model and nurture our sales culture to add value for our customers. Oversee all aspects of Brand Standards and implement continuous improvement initiatives.
- Leadership: Lead by example and with purpose, motivate and empower your team, and inspire exceptional customer service. Execute day-to-day floor leadership duties, making confident and purposeful decisions.
- Strategic Vision: Develop and execute a strategic vision to promote a customer-first mentality within the team. Inspire and work through your entire store team to bring this vision to life.
- Financial Management: Achieve business and financial targets by monitoring budgets, analyzing reports, and making informed decisions.
- Business Development: Identify and pursue business development opportunities, partner with customers for B2B solutions, and drive sales conversion.
- People Management: Manage scheduling, coach and develop talent, recruit top talent, and nurture employee engagement. Create an environment in which you and your team focus on development as a priority.
- Communication: Disseminate business communications, initiatives, and results. Act as a change leader and ensure transparency.
- Health & Safety: Ensure compliance for all aspects of Health & Safety, Asset Protection (AP), Privacy, and company policies and procedures.
Some Of What You Need:
- 3-5 years of experience in a retail management role. Preferably as a General Manager.
- Proven experience with achieving sales and service targets with a customer-centered approach.
- Ability to lead in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
- Excellent communication and interpersonal skills; people are inspired by your communication.
- Experience in coaching, developing talent, and managing teams.
Some Of What You Will Get:
- Associate discount
- Health and dental benefits
- Competitive PTO; Personal Days
- RRSP/DPSP program
- Performance bonus
- Learning & Development programs
- And more...
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants; however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
At Staples Canada, we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more, and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.
We are building an inclusive and diverse team. Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value, and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. If you have a disability or special need that requires accommodation, please let us know.
General Manager – Yellowknife employer: Staples Canada
At Staples Canada, we pride ourselves on being an excellent employer by fostering a dynamic and inclusive work culture that encourages collaboration and innovation. As a Senior Product Manager, you will have access to comprehensive benefits, including health and dental coverage, performance bonuses, and robust learning and development programs, all while working in a hybrid environment in Richmond Hill. Join us to make a meaningful impact as we inspire our customers and communities to work smarter and grow together.
